FAQ

1.Manufacturer or trading company? Where is the company located?
We are a professional manufacturer of emergency products that integrates research and development, design, and production.
Our factory was established in 2015 and located in ZhangJiaGang City,JiangSu Province, China.

2.How many people are there in the company? 
There are more than 30 people in our company.

3.What products can the company supply?
We can provide many kinds of emergency rescue products and best prduct solution.

4.How long have you been involved in this market?
We have been engaged in emergency rescue products for more than 10 years.

5.Where are the main markets?
Our main markets are in the Middle East, South Africa, South America, and other markets.

6.Can we use the specified packing method?
Of course, you can use the packaging method as you required.

7.Can we offer quotations for the products not shown on the website?
There are too many products for emergency rescue products, and not all of the products we can supply are displayed.

8.Does the product itself support OEM customization?
We support OEM.

9.What's the min quantity?
There is no min order quantity for our products.

10.Can you provide a product catalog?
Contact our business manager, we will send the product catalog you need to your Email.

11.Are samples available?
Yes.

12.What are the Mass production time and delivery time?
5-30 days, different products have different production cycles.

13.About the terms and conditions of payment?
We will confirm with you the trading method,FOB,CIF CFR, or other methods. In mass production we ask customers to pay 30%T/T in advance,70%T/T before shiping.
Most of the payment methods are T/T.


14.Product after-sales service?
We can provide free parts to our customers when our products parts are broken after your using.